Oh no, Sarah! I’m so sorry to hear that! 😩 How thin do you cut the steak, and how hot is your oven? I find that the thinner I cut my steak, the hotter I have the oven, and I make sure to spread the strips out on the baking tray so they aren’t touching. They usually come out nice and crispy that way! Next time, send me a photo so I can see how you prepared it and what it looked like at the end. I’ll probably be able to tell what you did differently, lovely! X